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How we select partners


At ZapCat we believe in quality local installers who stand by their products. All ZapCat partner installers are screened and monitored regularly to ensure they meet our standards for quality and customer service, including:

Licences

All installers must hold a valid and up-to-date licence for their profession, confirming their compliance with regulatory requirements.

Industry Certifications

We require partner installers who hold relevant industry certifications, highlighting their expertise and adherence to industry best practices. For solar systems we require Clean Energy Council accreditation.

Insurances

We confirm that our partner installers carry all appropriate insurances. This safeguards against unforeseen circumstances, offering peace of mind throughout the installation process.

Warranties
We ensure that all our partner installers stand behind their work with industry-leading warranties, including warranties for both the products they provide and their workmanship.

Ratings and Reviews

Customer feedback is invaluable, and we carefully review the ratings and reviews of our partner installers. 

History of High-Quality Service

We follow up with customers after the installation process to ensure all our partner installers maintain a track record of successful installations and satisfied customers.

Ongoing Support

All partner installers must be able to provide ongoing support and maintenance for the products they install.

If you would like to become a partner installer please contact us.